Data Protection

Bet09 Privacy Policy — LGPD Data Protection

This document explains how bet09 collects, uses, stores, and protects your personal data in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018). We've written it in plain language so you know exactly what happens to your information on the platform.

Last Updated
January 2026
Version
2.4
Legislation
LGPD — Lei nº 13.709/2018
Language
Portuguese (Brazil)
bet09 — Your data protected in accordance with the LGPD (Lei nº 13.709/2018) SSL Encryption 256-bit across all data transmissions You have the right to access, correct, and delete your data at any time Card data never stored — secure tokens only Privacy questions? Support bet09 24h in Portuguese Privacy Policy bet09 updated in January 2026 bet09 — Your data protected in accordance with the LGPD (Lei nº 13.709/2018) SSL Encryption 256-bit across all data transmissions You have the right to access, correct, and delete your data at any time Card data never stored — secure tokens only Privacy questions? Support bet09 24h in Portuguese Privacy Policy bet09 updated in January 2026
256
SSL encryption bits on all transmissions
0
Stored card data — secure tokens only
15d
Response time for LGPD data requests
24h
Support available for privacy-related questions

Your Data at bet09 — Core Principles

Before diving into the details, here are the six commitments that guide how bet09 handles your personal data.

We Only Collect What's Necessary

Bet09 collects only the data strictly necessary to operate the platform — account registration, identity verification, payment processing, and compliance with legal obligations. We do not collect data without a defined purpose, and we do not sell user information to third parties.

We Never Sell Your Data

Bet09 does not sell, rent, or share users' personal data with third parties for commercial purposes. When we share data with technical partners — payment providers such as Pix and PicPay, or identity verification services — it is solely to operate the platform, never for third-party marketing.

256-Bit SSL Encryption

All data transmitted between your phone or computer and bet09's servers is protected with 256-bit SSL encryption — the same standard used by Brazil's largest digital banks, such as Nubank, Itaú, and Bradesco. Your registration details, passwords, and financial information are always encrypted in transit.

Your LGPD Rights, Guaranteed

Brazil's General Data Protection Law gives you the right to access, correct, export, and request the deletion of your personal data at any time. At bet09, these rights are exercised directly through the account panel or by email — no red tape, no lawyer required.

Protected Payment Data

Bet09 does not store full credit or debit card numbers. Only encrypted payment tokens are retained to process transactions. For Pix withdrawals and deposits, the Pix key is validated against the account holder's CPF — but complete banking details are never stored in our systems.

Full LGPD Compliance

This policy was drafted in full compliance with Law No. 13,709/2018 (LGPD) and the guidelines of the Autoridade Nacional de Proteção de Dados (ANPD). bet09 has a designated Data Protection Officer (DPO) available to respond to your requests within the statutory deadline of 15 business days.

About This Policy: This Privacy Policy applies to all bet09 platform users — including website visitors, registered users, and anyone who interacts with our Sports Betting, Live Casino, blackjack, jackpot, or e-sports services. By using bet09, you confirm that you have read and understood how we handle your data. If you have any questions, please reach out by email at privacidade@bet09.click.

A bet09 respects each user's privacy and understands that entrusting personal data to a betting platform is an act that deserves genuine accountability — not just legal boilerplate. This policy was written to actually be read, in plain language, without the legalese that obscures rather than informs.

The LGPD (Lei Geral de Proteção de Dados, Law No. 13,709/2018) requires every company that processes personal data in Brazil to be transparent about what it collects, why it collects it, and how long it retains that information. bet09 not only meets this requirement — it goes further, providing direct tools in the account dashboard so you can exercise your rights without needing any intermediary.

1

Data We Collect

Bet09 collects data at three distinct points: during registration, during platform use, and through automatic browsing technologies (cookies). See the details below:

1.1 Registration and Identity Data

  • Full name, CPF, date of birth, and residential address in Brazil.
  • Email address and mobile number for communication and two-factor authentication.
  • Identification documents (national ID, driver's license, or passport) collected during the identity verification (KYC) process — required by law for financial transactions above certain thresholds.
  • Selfie for biometric verification in cases where advanced KYC is requested, when required by legal obligation.

1.2 Financial Transaction Data

  • Records of deposits and withdrawals, including the method used (Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago), amount, and date/time.
  • Pix key used for withdrawals — validated against the account holder's CPF.
  • Payment tokens for credit and debit cards. We never store your full card number.
  • Full betting history — event, market, stake, odds, and outcome.

1.3 Platform Usage Data

  • IP address, device type (mobile, tablet, desktop), operating system, and browser.
  • Pages visited, time spent, buttons clicked, and navigation flow within the platform.
  • Betting preferences — favorite sports, most-used markets, access times.
  • Customer support interaction records — including chat history and email exchanges.

What We Do Not Collect: bet09 does not collect real-time geolocation data without your explicit consent. We do not access your contacts, camera, or microphone. We do not collect sensitive data such as ethnic origin, political opinions, or health information — except where strictly necessary for responsible gambling programs, and only with the user's explicit consent.

2

How We Use Your Data

Every piece of data collected by bet09 has a specific purpose. See the full usage table below:

Purpose Data Used Legal Basis (LGPD)
Create and maintain your account Name, CPF, email, phone number, date of birth Contract performance (Art. 7, V)
Identity verification (KYC) Documents, selfie, CPF, address Legal obligation (Art. 7, II)
Process deposits and withdrawals Financial data, Pix key, card tokens Contract performance (Art. 7, V)
Fraud and money laundering prevention IP address, usage patterns, transaction history Legal obligation (Art. 7, II)
Send communications about your account Email, mobile number Contract performance (Art. 7, V)
Send marketing communications Email, mobile number, betting preferences Consent (Art. 7, I)
Improve the platform and products Usage data, browsing behavior, and preferences Legitimate interest (Art. 7, IX)
Responsible gambling and user protection Betting history, behavioral patterns Legitimate interest / consent
Meet regulatory obligations Identity and financial transaction data Legal obligation (Art. 7, II)

Marketing: You can opt out of marketing communications at any time through your account dashboard at Settings → Notifications, or by clicking "unsubscribe" in any bet09 email. Opting out of marketing does not affect essential operational communications — such as bet confirmations, withdrawals, and security alerts.

3

Data Sharing

Bet09 does not sell, rent, or transfer users' personal data for third-party commercial purposes. Data sharing occurs only in the following situations, all of which are necessary for the platform to operate:

  • Payment processors: To process deposits and withdrawals via Pix, boleto bancário, PicPay, Mercado Pago, and cards, we share the necessary financial data with the respective providers. These partners are contractually required to use the data solely for that purpose and in compliance with the LGPD.
  • Identity verification (KYC) providers: When identity verification is required, we work with companies that specialize in document validation and fraud prevention — always operating within Brazilian territory and under a data protection agreement.
  • Casino content providers: Providers such as Evolution Gaming supply the software for live casino tables. For the service to function, minimal session data is shared — without including full personal details such as CPF or address.
  • Regulatory and judicial authorities: bet09 may share data with relevant authorities — such as the Federal Revenue Service, Central Bank of Brazil, Federal Police, and Public Prosecutor's Office — when required by law, court order, or valid legal process. In such cases, you will be notified whenever legally permitted.
  • Auditors and compliance: External auditors who verify RTPs, financial compliance, and platform security are granted access only to anonymized or aggregated data — never to personally identifiable information.

International Transfer: Some of bet09's technology providers may process data on servers outside Brazil. In such cases, we ensure that transfers occur only to countries with an adequate level of data protection recognized by the ANPD, or under standard contractual clauses that guarantee the same rights provided by the LGPD.

4

Data Retention

Bet09 retains your data for as long as necessary for the purposes described in this policy, or for the minimum period required by law. See the applicable timeframes below:

Data Type Retention Period Reason
Registration and identity data While the account is active + 5 years after closure Federal Revenue Service requirement and Bacen regulations
Financial transaction records 5 years from the date of the transaction Legal obligation — Law 9.613/1998 (AML) and Central Bank of Brazil regulations
Betting history 5 years from the date of the bet Regulatory compliance and dispute resolution
KYC documents (national ID, driver's license) 5 years after verification or account closure Fraud prevention and legal obligation
Access and navigation logs 12 months Platform security and fraud prevention
Marketing data and preferences Until consent is withdrawn User Consent
Customer support history 2 years from the last interaction Service improvement and complaint resolution

Once the retention period expires, data is securely deleted or anonymized — making it impossible to identify the original user — for use in aggregated statistical analysis.

5

Information Security

Bet09 implements multiple layers of security to protect your personal data against unauthorized access, leaks, tampering, or unlawful destruction:

  • SSL/TLS 256-bit encryption across all communications between users' devices and the platform's servers.
  • Encryption at rest for sensitive data stored in our databases — including KYC documents and financial information.
  • Two-Factor Authentication (2FA) available to all users and mandatory for internal staff with access to sensitive data.
  • Role-based access control (RBAC): only employees with a verified operational need are granted access to users' personal data — and every access event is recorded in auditable logs.
  • Continuous monitoring of suspicious access attempts, with automatic blocking and real-time alerts to the security team.
  • Penetration testing conducted periodically by specialized firms to identify vulnerabilities before they can be exploited.
  • Incident response plan: in the event of a data breach that may affect users, bet09 notifies the ANPD within 72 hours and informs affected users as promptly as possible, as required by the LGPD.

User Responsibility: Your account security is a shared responsibility. Use a strong, unique password for bet09, enable 2FA, never share your credentials, and always access the platform through the official address bet09.click. If you suspect unauthorized access, lock your account from the dashboard and contact support immediately.

6

Cookies and Tracking

Bet09 uses cookies and similar technologies to enhance your experience on the platform, keep your session secure, and understand how users interact with the site. Here are the types of cookies we use:

Essential Analytics Marketing
  • Essential cookies (cannot be disabled): keep your session active, save basic language and region preferences, and ensure security features such as 2FA function correctly. Without these cookies, the platform will not work properly.
  • Analytics cookies (optional): collect data on how you browse bet09 — pages visited, time spent, and errors encountered. We use this information to improve the platform. Data is processed in anonymized or pseudonymized form.
  • Marketing cookies (can be disabled with consent): used to personalize communications and show relevant promotions based on your betting history and preferences. You can manage these cookies in your account's privacy settings.

To manage your cookie preferences, go to the account panel at Settings → Privacy → Manage Cookies. You can also configure your browser to block or delete cookies — but this may affect certain platform features.

Tracking Pixels and Tags: bet09 may use tracking pixels in emails to check whether they have been opened. This helps us understand the effectiveness of our communications and improve the content we send. You can disable image loading in your email client to prevent this type of tracking.

7

Your Rights Under the LGPD

The Lei Geral de Proteção de Dados (Art. 18) grants you the following rights regarding your personal data at bet09. All of them can be exercised directly through your account dashboard or by emailing privacidade@bet09.click:

Right of Access

You may request a complete copy of all personal data bet09 holds about you at any time — including registration details, betting history, financial transactions, and access logs. A response is delivered in a readable format within 15 business days.

Right to Rectification

If any of your data is incorrect or out of date — such as your address, phone number, or email — you can update it directly in the account panel or by contacting support. Changes are applied immediately for non-sensitive data and within 5 business days for data that requires validation.

Right to Erasure

You may request the deletion of your personal data when it is no longer needed for the purposes for which it was collected. Some data is retained for the minimum period required by law (5 years for financial data) even after a deletion request — and you will be informed which data remains and for how long.

Right to Data Portability

You can request an export of your data in a structured, machine-readable format (JSON or CSV), including your betting and transaction history. This is useful if you want to migrate to another platform or simply keep a personal record of your activity.

Right to Object

You may object to the processing of your data for specific purposes — such as marketing or behavioral profiling. Marketing objections can be submitted directly through your account settings. For other types of processing, send your request to the DPO at privacidade@bet09.click.

Right to Information

You have the right to know which third parties bet09 shares your data with, the legal basis for each processing activity, and how long the data is retained. All of this information is consolidated in this Privacy Policy — and the DPO is available to answer any additional questions.

8

Contact the Data Protection Officer (DPO)

Bet09 has appointed a Data Protection Officer (DPO) as required by the LGPD for organizations that carry out large-scale processing of personal data. The DPO serves as the official point of contact between users, the company, and the National Data Protection Authority (ANPD).

To exercise any right under the LGPD or to clarify questions about this policy, you can contact the bet09 DPO:

  • Preferred email: privacidade@bet09.click (subject: "LGPD Request")
  • General support email: suporte@bet09.click
  • Via account dashboard: Settings → Privacy → Data Request
  • Response time: Up to 15 business days from receipt of the request, in accordance with Art. 19 of the LGPD.

If you are not satisfied with the response you receive, you have the right to file a complaint directly with Brazil's National Data Protection Authority (ANPD) at gov.br/anpd.

Changes to This Policy: bet09 may update this Privacy Policy at any time to reflect legal, operational, or service changes. Significant changes will be communicated by email at least 15 days in advance. The most recent version will always be available at bet09.click/privacy-policy, with the update date shown at the top of the document.

Effective Date: This Privacy Policy takes effect on January 1, 2026 and supersedes all previous versions. See also the Terms and Conditions and the Responsible Gambling for the complete set of platform rules.

Why Privacy Is Central to bet09

When you bet on the Brasileirão Série A from your phone, deposit R$ 50.00 via Pix, or watch a live e-sports match on bet09, a series of data points is generated — and each one has an owner with rights protected by law. A bet09 takes this responsibility seriously — not as a bureaucratic obligation, but as part of its commitment to the people who use the platform.

The LGPD brought Brazil a standard of data protection comparable to Europe's GDPR. For bet09 users in Brazil, this means something concrete: you have the right to know exactly what information the platform holds about you, request a full copy of it, correct any inaccuracies, and ask for deletion at any time. No lawyer required, no legal action needed — these rights are exercised directly through the platform.

One of the biggest concerns for users of betting platforms is what happens to their financial data — especially when paying by credit card. At bet09, the answer is straightforward: we never store full card numbers. The process works through payment tokens — your card number is converted into a unique code by the payment processor, and only that code is stored in our systems. Even in the unlikely event of a database breach, your card data would remain protected.

For users who pay via Pix — the most common payment method on bet09 — the Pix key used for withdrawals is validated against the account holder's CPF before any transaction is processed. This protects both the user (ensuring funds reach the right account) and the platform (preventing money laundering). The Brazilian Central Bank's regulations governing the Pix system are strict, and bet09 complies with them in full.

Betting history is another dataset that bet09 retains as a regulatory requirement — and one that can also be useful to users themselves. Accessing your full betting history for the Brasileirão, Copa do Brasil, CBLOL, or UFC lets you track your own behavior patterns over time, which is especially valuable for those using the responsible gambling tools available on the platform.

On cookies and tracking: bet09 does not use cookies to build user profiles that are then sold to external advertising networks. Analytics cookies are used exclusively to understand how the platform is used — which pages are harder to navigate on mobile, where users abandon a live bet, which promotions generate the most interest. This information helps us improve the platform for everyone. Marketing cookies are used to show relevant promotions — if you bet heavily on football, you'll see more Brasileirão promotions than e-sports ones, for example. If that's not something you want, simply disable it in your account settings.

Privacy at bet09 is not a document published to tick a compliance box and then forgotten. It is a practice reflected in technical decisions — such as the security architecture of our databases — and in operational decisions — such as our internal data access policy, which is restricted, audited, and based on each role's genuine need. If at any point something feels off, reach out at privacidade@bet09.click. The DPO responds personally.

Bet09 Security & Compliance

The key security measures and legal compliance standards that protect your data on the platform.

LGPD — Lei nº 13.709/2018

Data processing in full compliance with the Lei Geral de Proteção de Dados. A designated DPO is available to respond to requests within the statutory deadline of 15 business days.

SSL 256-bit + Encryption at Rest

256-bit SSL encryption on all transmissions. Sensitive data is also encrypted at rest in our databases — not just in transit.

Internal Access Control (RBAC)

Only employees with a verified operational need can access users' personal data. All access is recorded in audit logs reviewed by the compliance team.

Bacen Regulatory Compliance

All payment processing via Pix, boleto bancário, and cards strictly follows Central Bank of Brazil regulations, including AML (Anti-Money Laundering) rules.

Periodic Penetration Testing

Specialized firms conduct regular offensive security testing on the bet09 platform, identifying and addressing vulnerabilities before they can be exploited.

Incident Response Plan

In the event of a data breach, bet09 notifies the ANPD within 72 hours and informs affected users as promptly as possible, as required by Art. 48 of the LGPD.

FAQ — Privacy and Data at bet09

Common questions about how bet09 handles your personal data and how to exercise your rights.

You can request a full copy of your data in two ways: through the account panel at Settings → Privacy → Request My Data, or by emailing privacidade@bet09.click with the subject line "LGPD Request — Data Access". bet09 has up to 15 business days to process the request and deliver the file. Data is provided in JSON or CSV format, including registration data, betting history from the past 5 years, financial transaction records, and access logs from the past 12 months. The request is free of charge and can be made as many times as you like.

No. bet09 does not share user data with other betting houses, brokers, or entertainment platforms for marketing or lead-selling purposes. Data sharing occurs exclusively with the technical partners required to operate the platform — such as payment processors (Pix, PicPay, Mercado Pago) and identity verification providers — and is described in detail in Section 3 of this policy. All partners are contractually required to use data solely for the agreed purpose.

When you close your bet09 account, your data is handled as follows: marketing data and preferences are deleted immediately. Registration data, betting history, and financial transaction records are retained for 5 years after account closure — the minimum period required by law for financial operations, in accordance with Federal Revenue and Central Bank regulations. After that period, all data is permanently deleted or anonymized. You will receive an email confirming which data was deleted immediately and which remains stored for the legally required period, along with the corresponding justification.

You can opt out of marketing emails in three ways: through your account dashboard at Settings → Notifications → disable "Promotions & Offers"; by clicking the "Unsubscribe" link in the footer of any bet09 marketing email; or by emailing privacidade@bet09.click to request removal. Opt-outs are processed within 48 hours. Even after unsubscribing, you will continue to receive essential operational emails — such as bet confirmations, withdrawal alerts, and important account notices — which cannot be disabled as they are necessary for the service to function.

Yes — and this is done on the legal basis of bet09's legitimate interest in protecting its users, pursuant to Art. 7, IX of the LGPD and responsible gambling best practices. The system analyzes patterns such as sudden increases in deposit volume, bets placed at unusual hours, repeated attempts to bet immediately after losses, and other behavioral indicators associated with problem gambling. When a concerning pattern is identified, the user receives a message from the responsible gambling team with information about the available tools — deposit limits, self-exclusion, and psychological support. This monitoring is an ethical obligation of the platform, not arbitrary surveillance. The data used for this analysis is not shared with third parties. Learn more at Responsible Gambling.
Bet Safely and Privately

Your Data Protected — Now
It's Time to Bet at bet09

By reading our privacy policy, you can rest assured your data is safe. Sign up for free, deposit via Pix from R$ 20.00, and bet on the Brasileirão, CBLOL, live blackjack, and much more with complete peace of mind.

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